What are examples of CRM?
Customer relationship management (CRM) is a technology that allows businesses both large and small to organize, automate, and synchronize every facet of customer interaction. CRM system examples include marketing, sales, customer service, and support.
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- Salesforce. When it comes to CRM, Salesforce is the undisputed leader.
- Microsoft Dynamics CRM.
- Oracle Sales Cloud.
- Workbooks CRM.
In CRM (customer relationship management), CRM software is a category of software that covers a broad set of applications designed to help businesses manage many of the following business processes: customer data. customer interaction. access business information. automate sales.